A 99.9% Server Uptime
Our cloud hosting system is based on a steady, top–notch hardware architecture and a significantly modified Linux variation. This is why, irrespective of what your website is, or how many website visitors you have, or even if there is a distributed denial–of–service assault, our web hosting servers will remain up and your web sites will remain accessible online.
All our cloud service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is very important that you also build your own network architecture. Because of this, we set up a custom–configured internal network in all our datacenter facilities. Relying on high–end Juniper switches and routers, our internal network allows for mind–blowingly fast data transmission rates and is fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, regardless of which web hosting service you’ve opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re dissatisfied with our services, or if you find them inadequate, or if you decide that you should use a VPS servers instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control over your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
In case you own a hosting firm, your customer service technicians are of primary importance. This is why we’ve cautiously gathered a highly experienced team of techs, each with several years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are responded to in less than one hour and our average response time is well under twenty minutes!