Live Chat Support in Cloud Hosting
Along with the telephone and ticket support, we offer live chat support too. You'll be able to contact us every day, which includes weekends and holidays, and we will give you more info about the cloud service that we supply in case you are not a customer yet, or about general and billing questions in case you already have an account. Though for solely tech issues you will need to open a ticket to our technical assistance team, since such issues will need more time to be taken care of, you may still contact us through our live chat for some technical info. For instance, we will assist you to set up an email address in your e-mail client or troubleshoot a variety of problems, saving you plenty of time. Even if our phone lines are already off for the day, you will be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is designed for all of our potential and active customers. If you are searching for a new website hosting account, you'll be able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated service in order to select the right package for your websites. In the event that you already own an account with us, we will assist you timely with billing, general and first-level technicalissues. Even though in some cases you'll need to open a ticket because there're issues that can't be resolved through a live chat, we can help you with lots of standard tasks, for example setting up an email account in an e-mail client or forwarding one domain to another. This way, you'll enjoy prompt support and you will save a lot of time.