1 hour ticket response
Our team of technical support engineers is specialized in delivering quick answers to all your queries. We’ll review your support ticket the minute it’s been delivered and will reply back with a solution to the problem within maximum 60 minutes after the customer support ticket submission. Actually, our average ticket response time is 20 minutes.
A Topflight Tech Support Service
Our customer care staff members possess enormous experience in the cloud service world and are trained enough to provide a fast solution to your problem. If, however, the case at hand is not within the competency of a customer support engineer, the helpdesk ticket will be sent to a programmer or sysadmin for further assistance.
An Easy–to–Browse Help Center
To help you get a quick tip on how you can use a certain service, we have implemented a really user–friendly Help Center section in our Website Control Panel. You can search through a broad selection of web hosting account administration articles and website administration articles, take a peek at the F.A.Q. database or check out our educational video tutorials.