Support and Help Channels
A 1–hour Inquiry Solution Warranty
Each ticket that you send to the tech help staff will be answered in up to 1 hour. The normal problems are going to be answered as quickly as possible. However, if the service inquiry you have sent calls for help from a licensed admin technician, we will send the ticket to him and will inform you about the postponement.
Expert Technical Help And Support Service
We will offer you 24/7 client assistance via a super–fast ticketing system included in your Control Panel. You’ll be able to e–mail us at any time about any of the apps that come pre–configured on the virtual server, which include the chosen Linux OS version, the server administration panel and our custom made Website Control Panel.
An Educational Help Zone
Each part of the Website Control Panel that comes totally free with your VPS has an included collection of articles. You can find a collection of illustrative how–to articles and reviews and an array of step–by–step video courses that illustrate all the standard site maintenance responsibilities. You can gain access to them by simply clicking the Help or Video control keys in the top right corner of each Control Panel section.